Kemberly Hotels Privacy Policy
1. Introduction
We want you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes the privacy practices of Kemberly Hotel ("Kemberly", "we", "us", and "our") in connection with the information that we collect:
- Through www.thekemberly.com operated by us from which you are accessing this Privacy Policy.
- When you visit or stay as a guest at one of our properties, or through other offline modes of communication.
- Through the email messages that we send to you that link to this Privacy Policy and through your communications with us.
We want our services to be safe and secure for our users. Uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring, or otherwise processing such information assist Kemberly to process Personal Information fairly and appropriately, disclosing it and/or transferring it only under appropriate circumstances. This privacy policy relates to our use of any personal information we collect from you for providing hospitality-related services.
This privacy policy intends to update you on how we use your personal information collected through www.thekemberly.com or provided to us by other means. Please read this privacy policy before using www.thekemberly.com or submitting any personal information. The privacy policy also relates to our use of any personal information you provide to us by phone, SMS, email, in letters, in person, through representatives, and other correspondence or means.
This policy will be updated subject to any changes in information collection, activities performed, or any applicable regulations. You are encouraged to review the privacy policy whenever you visit www.thekemberly.com to make sure that you understand how any personal information you provide will be used and retained.
Please note: The privacy practices set forth in this privacy policy are for www.thekemberly.com only. If you link to other websites, please review their respective privacy policies, which may be very different.
Site: The Site makes available information relating to hotels and resorts owned or managed by EIH Limited, a company constituted under the laws of India, and its subsidiaries, managed entities, affiliates, and related parties ("Kemberly").
2. Purpose
The purpose of this policy is to highlight various obligations, best practices, and tools that support compliance with data privacy regulations applicable to Kemberly in its role as both data controller as well as data processor, as applicable (if any).
3. Applicability
This privacy policy is applicable to:
- Everyone who accesses and uses www.thekemberly.com, including but not limited to external legal entities in any form or manner.
- Kemberly customers who visit or stay at one of our properties.
- Third-party service providers or their representatives.
4. Collection and Use of Information
4.1 Collection of Your Information
The Kemberly collects, processes, and retains information about you when you visit our website www.thekemberly.com, stay in one of our hotels, or avail any other services provided by Kemberly. You provide us with information, such as your name, email address, company information, street address, telephone number, other contact, and demographic information when you make a reservation, purchase a gift card, subscribe to the Kemberly newsletter, or obtain web-exclusive rates on www.thekemberly.com.
Moreover, you may choose to provide your personal information in connection with sending an email or message, logging complaints, promotional offers, and when you use our service.
Personal Information may include, but is not limited to:
- Your name and physical address, email addresses, and telephone numbers.
- Behavioral or demographic attributes, when tied to personal identifiers.
- Credit card or debit card number.
- Social media account ID or user ID, profile photo, and other data you make available publicly or to us from your social media accounts, publicly available platforms, or other sources.
- Other similar information.
If you submit any personal information relating to other people to us or to our service providers in connection with the services (e.g., if you make a reservation for another individual), you represent and warrant that you have the authority to do so and to permit us to use the information in accordance with this privacy policy.
4.2 How We Use Your Information
Any of the information we collect from you may be used in one of the following ways:
- To develop, customize, and improve our services.
- For marketing purposes, including informing you about other information, events, promotions, products, or services we think will be of interest to you.
- To process personal information necessary for the performance of a contract and providing the services.
- To comply with legal obligations.
- To send periodic emails.
- To improve content quality and facilitate use of other interface channels.
- To obtain third-party services.
5. Fairness and Purpose
Kemberly will collect adequate, relevant, and necessary Personal Information, and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified no later than at the time of data collection, or on each occasion of change of purpose.
6. Accuracy of Information
The information held by Kemberly on www.thekemberly.com or in our other systems collected by other means at the time of registration shall be checked and updated as required.
7. Distribution of Information
7.1 Information Disclosure
Kemberly does not share, sell, rent, or trade personal information collected through www.thekemberly.com or information provided when staying in one of our hotels or availing any other services with third parties for their sole promotional purposes.
For more details on information disclosure and data transfers, please refer to the complete privacy policy.
8. Consent and Control
8.1 Consent
Consent is often referred to as an individual's choice to "opt-in" or "opt-out" of Kemberly use of personal information.
8.2 Control of Your Information
You may request to review, correct, update, suppress, or object to the use or processing of your personal information. Please contact us at info@thekemberly.com or info@thekemberly.com for any such requests.
9. Commitment to Data Security
We strive to keep your personal information secure and ensure appropriate security and technical controls are implemented to protect it.
10. Retention and Disposal
Your personal data will be retained for no longer than is necessary for the purposes for which the data was collected.
11. Withdrawing Consent and Restriction of Processing
You may withdraw consent to personal data processing or request data deletion by contacting us at info@thekemberly.com.
12. Privacy Contact Information
You may contact our Data Protection Officer with questions or suggestions concerning data protection at info@thekemberly.com.